Write to the volunteer desk in Downtown Cairo.
Every message reaches the same inbox at the small shared room on Mahmoud Bassiouny Street. Ask a question about a visit, flag a note that has gone out of date, suggest a place you would like us to cover, ask to be added to the free monthly update note, or offer to help as a volunteer. We are a small group reading the inbox between day jobs, so we answer within about five days — usually faster, sometimes slower in the weeks we are out re-walking sites. There is nothing to buy here and no sign-up beyond an email if you want the update note.
The most useful message a reader can send is a correction. If you have just visited a site and something has changed — a new ticket price, a closed tomb, a moved entrance, a restaurant that has shut — tell us, and we will update the note with your observation credited or anonymous, your choice. On-the-ground corrections from recent visitors are how the guide stays accurate between our own re-walks, and they are genuinely the contribution we value most.
Use the form, or just email us
The form below goes to the same inbox as direct email — use whichever you prefer. If you email directly, please write to [email protected] with a clear subject; a word like "correction", "question", "suggestion", "updates" or "volunteer" helps us sort it. We never sell, rent or share email addresses, and this site carries no advertising trackers or behavioural analytics, so writing to us does not sign you up to anything except — if you ask for it — the free monthly update note, which one click unsubscribes from.
The phone number is a real line at the desk, but it is only staffed during Egyptian office hours and we are often out walking sites, so email or the form is the more reliable way to reach us. The phone is best kept for genuinely time-sensitive questions from people already in Egypt — a tomb that was open this morning and is closed now, that kind of thing.
What happens after you write
The form goes straight to the volunteer inbox — there is no ticketing system, no automated reply and no marketing sequence. One of us reads it when we next sit down with the inbox, usually within a day or two, and either answers it or passes it to whoever knows that site best. The reply comes from a real person, signed, not from a no-reply address. If your message is a correction, Salma (who runs the fact-checking) usually picks it up directly and the note is updated within a working week, with your name credited unless you have asked to stay anonymous.
If you asked to join the free monthly update note, you will get one confirming email and then, at most, one email a month — only the notes that changed that month, plus a seasonal heads-up before the dust-storm and peak-heat windows. We never pad it to hit a schedule, and one click at the bottom unsubscribes for good. We do not pass your address to anyone and we do not use it for anything except the update note you asked for.
If you offered to help — as a volunteer who can re-walk sites, as a translator, or with an optional contribution to the running fund — thank you. We will reply personally to talk it through. There is no rush and no obligation; the guide runs fine on the effort it already has, and any help simply lets us cover a little more, a little faster. No helper or contributor gets different access to the guide; there is one version and it is free for everyone.
One thing we cannot do, just so it is clear: we cannot book anything for you. We are not a travel agent and we hold no relationship with any tour operator, hotel or ticket office. If you write asking us to arrange a guide, a car or a hotel, we will point you back to the relevant note and explain that booking is something you do directly — we only tell you what is worth booking, never sell it.